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MARIA asked:


My printer is a HP psc 1317 all-in-one, The power cable for it is one of those that plugs into the PC and printer with an adapter before it enters the printer. The PC works fine so I presume the problem is with the adapter…

The printer doesnt switch on and doesnt appear to have any power going into it.

Any Idea where I can get a replacement without paying a fortune?

If not, Any idea where I can get a cheap printer untill I can get it fixed….Im in the UK.

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Keith asked:


Hello-
I am basically the sole Help Desk Rep at my company. My company employs about 65-70 employees, we have approx 60 desktops, 21 laptops, 10 printers, ect and I am responsible to maintaining all of that, along with phone/email support, and some minor networking.

To top it all off we have no real Help Desk Tracking system in place.

Does anyone know of a Free, or cheap, trouble ticket tracking system? I have so many ongoing problems and projects that I often times forget about smaller problems that come back to haunt me.

Thanks!

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